FairClaims began in 2002 with a vision of raising the bar of quality and professionalism in the roofing industry. Owners, Justin O’Neal and Ray Phillips, achieved a goal of becoming an industry leader by honoring its core values of Honor, Integrity, Reliability, and Service. The company has high standards and a dedicated staff of specialists that are committed to maintaining that goal and vision.
When the company started, FairClaims initially began focusing primarily on insurance related roof replacements. Today, their business has grown into multiple markets and is much more diverse. Their crews are trained and offer installations on both commercial and residential roofs of all types.. They also offer services beyond roofing and do roof repairs and roof maintenance.
With over 120 million dollars in completed projects, they are poised for continued growth. They have the experience needed to take on projects of any size, yet value even the smallest of projects understanding their success is about each and every satisfied customer .
Ray started in the roofing business in 1999 after a career in retail management. Ray is passionate about people and believes in taking care of customers. Ray is a former licensed insurance adjuster and has HAAG Engineering training on roof damage assessment. His background in management, experience in the industry, and passion for integrity has made him a great leader of the company.
Justin O’Neal- President of Sales
Justin started in the roofing business in 2000 as a part time estimator while attending college. He quickly discovered success and a love for the roofing industry. Justin has personally sold over 19 million worth of roofing projects in his career and understands customers’ needs. He has a passion for being the best in the industry and differentiating his company from the competition. Justin has HAAG engineering training on roof damage assessment, has served on the Professional Roof Advisory Council for Certainteed, is Pro Field Guide Certified from GAF, is Tile Roof Certified by the Tile Roof institute, and has completed multiple trainings from the Center for the Advancement of Roofing Excellence.